The Real Reason Why You Have Too Many No-Shows

October 27, 2017

Has your dental team experienced no-show patients? These no-shows can costs your practice money and time, so how do you get your patients to show up?

In an article from Dental Economics, author Graig Presti writes, “We’re still experiencing the massive surge of the internet, and Google has officially become the largest, most trusted media and news source on the planet.1 What does this mean for you? It means that Google is now the place where people are turning for all the important information about your practice . . . and whether you’re reputable or not”.

In the article, Presti discusses:

  • Google reviews
  • Cleaning up your Google listings
  • Do not automate your Google review process
  • “Six-star” reviews

Presti continues, “Remember, you lose an estimated 17% of your patient base to attrition—which includes patient loss due to moves, deaths, and dissatisfaction. This makes no-shows hurt even more. Please use the tools above and start keeping satisfied patients coming in the door”.

To read more, see the full article from Graig Presti in Dental Economics.

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